At Midisound, we are committed to honoring the confidentiality and security of your personal information. We understand privacy concerns. In order to participate in our online community, a certain minimal amount of information is necessary. This web site has been designed with your security and convenience in mind. We ask for only the minimum amount of information, essential to provide you with the service you require. 

You might notice that we do not even accept banners or any form of advertisements from 3rd parties. Our site is totally self-contained and what profits we have are generated solely by the sales of our products. We strive to maintain a reputation for service, quality, and integrity.  We choose to be a privately held organization so we can maintain our autonomy and not be influenced by the interests of others.. Midisound will forgo profits if it means compromising our integrity. 

We do not distribute your personal information to any third parties. We do not even see Credit card numbers as they handled by an encrypted 3rd party processing company (Cardservice International).  All we see are names, addresses, shipping and billing information that are necessary in order to process your orders. E-mail addresses are necessary to send confirmation of purchases, or to signup for mailings.  We guarantee that no one will have access to your personal information. When entering your information for ordering, we use only secure servers. This secure server technology encrypts all information that you input before the information is sent. 

Shipping of physical goods will normally take place within a maximum of 2-3  working days, and then through the normal course of delivery by the postal services thereafter.  Your credit card will not be processed until the day items are shipped. Downloadable goods are transferred directly from our website to you, through an e-mail link.  Payment can be made by any major credit or debit card. If there are any questions regarding our Privacy Policy please e-mail us at further clarification.